Many of the concepts this article explains were found in one of the greatest books on advertising and writing copy ever.
Common objections to using effective sales/advertising techniques:
Why should I try to persuade the potential customer into buying from me when my product speaks for itself and my potential customers already trust me?
A lot of bloggers have already spent many months building up cues of influence with their blogs. They are liked by their readers, and they may even have a degree of authority in their niche.
Because of this, they feel that if they use sales and advertising techniques to try to persuade their readers, they risk sabotaging the hard earned relationship of trust they have formed.
They feel that the value of their product should speak for themselves, and the testimonials of their friends in the blogosphere, who are also trusted, should vouch for what they have to offer.
Aren’t I insulting my customers intelligence by using “salesy techniques” to persuade them to purchase what i’m offering?
A lot of people think that by spending a lot of time trying to convince the customer of the features and benefits of their product, it’s as if they are assuming their potential customers are not intelligent enough to make decisions on their own.
Why should I care about sales copy?
The objections listed above do have a certain amount of truth to them. Yes, your right, your product or service should speak for itself!
The question is, how can your customer listen if they haven’t got the product in their sweaty, eager for solutions hands yet.
What you fail to realize is that you already are using persuasion techniques and psychological sales strategies without realizing it. You just have yet to arm yourself with the full set of weapons/tools available to help transform that on the fence customer who’s not quite sure 1. Exactly what your offering 2. Why he or she should seriously be interested and how it’s going to add value to their life.
Okay so, let’s get into the nitty gritty: The 8 Desires of Human Beings
1. Survival, enjoyment of life, life extension
2. Enjoyment of food and beverages
3. Freedom from fear, pain, and danger
4. Sexual companionship
5. Comfortable living conditions
6. To be superior, winning, keeping up with the Joneses
If alarm bells are sounding when you read this one, your not being honest with yourself. Everyone wants to win. The difference between “good” and “evil” winners is that “good” winners want everyone to win, “evil” winners only care if they win, and don’t mind making other people lose so they can win. (Although in the area of competition within an event, there has to be some losers for their to be a winner, which is an interesting discussion in itself, but beyond the scope of this article)
7. Care and protection of loved ones
8. Social approval
Why your customers want to know how your product can help satisfy those desires
In some way, your product will fit into one or more of these human desires. Now your job is to show the potential customer how your product or service will increase the quality of their life, by helping them achieve these desires.
Quite simply, unless you believe your product will not be able to offer any significant value as far as helping people to achieve one or more of these desires, why would you be afraid to clearly explain to the customer how what your offering can help them? If your product doesn’t actually offer any real ability to help someone achieve their desires, than why would you be selling it in the first place?
Step by step persuasion: Why you need to use all the steps more effectively.
Stage one: Precontemplation – People are ignorant of the existence of your product, or don’t know they need it
Stage two: Contemplation – They know of your product have though about the potential of using it
Stage three: Preparation –They are contemplating buying from you but they need more information about your products benefits and advantages. “Hmm this looks interesting but what do I have to gain from this?”
Stage four: Action – They decided to buy from you!
Stage five: Maintenance – They have made your product a part of their day to day lives and will continue to buy what your selling without needing much convincing.
All products go through these steps before your prospect becomes a customer. The problems arise at steps three and four, where the sales copy comes in and either saves the day and converts a high percentage of those contemplating to buyers, or keeps a high percentage of potential customers stuck at contemplation. Good sales copy is about conscious awareness of the need to prepare your customer to buy, and the need to incite them to action.
Central Route Processing vs. Peripheral Route Processing – The type of sales you need to be focusing on for the type of product your promoting, and why lots of people/businesses half-ass what should be the focus of their sales efforts
Central Route Processing: Using facts, statistics, evidence, testimonials, studies, reports, and case histories to weave together a persuasive and effective sales argument.
Peripheral Route Processing: Using colorful and pleasant images, humor, the sponsorship of celebrities, and general “badassness” to make people interested in what your offering.
being cute works too

This Cute Little Cartoon Cat Is Quite Rich
Central Route Processing is most effective when you need to logically explain why someone should choose your product. Attitudes and product choices based on Central Route processing are more resistant to counter-persuasion, creating loyal customers that keep coming to your product again and again because they have thought deeply enough about your product to arrive at a conclusion. They are quite hesitant to let anything harm their “brainchild” and will therefore defend their belief in your product.
Peripheral Route Processing is most effective for bypassing the customers logic in products where logic is not usually the deciding factor, for instance beer, underwear, clothing, smokes, etc. which use images of attractive people and fun, cool, or cute visuals to generate your interest.
Of course, the best advertising campaigns and sales copy make use of BOTH types of processing in an artful manner similar to the punch combinations of a professional boxer.
Float like a butterfly, sting like a bee. The sweet science of marketing. Lay your customers out flat, and knock out your competitors, with the persuasiveness of your sales copy/marketing.

Let me give you some examples of great advertising appealing to peripheral route processing and great advertising appealing to central route processing.


notice how in the highlighted section, dual-role persuasion is being used – they are telling the customer why they shouldn’t buy what your selling, spurring an even greater desire to purchase your product if they are a true customer.
As you should be able to see, the most effective way to advertise using Central Route Processing is to make your well considered mental arguments are presented in a clear and simple manner through demonstrative examples of the benefits of what your selling. Your helping the customer relate your product to their personal experiences, and easily comprehend what your offering so it requires less mental effort to process. Of course, many people who create products they truly believe in, fail to understand how to take advantage of this because in their minds, since they were the creators of the product, the benefits are already clear and in little need of explanation or persuasion. In other words, you’ve already persuaded yourself so you forget that other people have yet to use your product and have no reason to believe it’s a good investment except via their relationship to you and how much they trust you. Isn’t it far more “insulting” to the customers intelligence that you believe they should buy your product based on faith and the testimony of other people?
Now let’s get back to to the examples, shall we?
A fantastic advertisement for a video game, taking advantage of peripheral processing:
This kind of advertisement doesn’t tell you a single benefit or feature of the game, but its carefully coreographed visuals in synch with edgy music from eminem certainly makes its audiance think “Damn – this is kickass”.
Of course, that’s not enough to convince the hardcore gamer, who being a savvy customer, uses mainly Central Route Processing in their descision to purchase most of the games they own. For this the company blackop put out much longer and indepth trailers explaining the features and benefits of buying their lastest Call of Duty videogame.
Now let’s look at a company who have become true masters at using both Central Route Processing and Peripheral Processing to make people into loyal raving fans, as well as converting millions of new customers previously convinced, using Central Route Processing (and good ol fashioned market dominance) that the only choice is the Microsoft OS.
Of course, you already know what company i’m talking about. In this ad Apple uses a few different peripheral processing techniques to make one of their core Central Route Processing arguments simple and emotionally appealing.
“Phew, I see where your going with this…. but just what exactly are these Peripheral Processing thingamajigs”
The 6 “Cues of Influence” (from Robert Cialdinis books Influence: The Psychology of Persuasion)
1. Comparison: The power of your peers to influence your descisions – The bandwagon effect. If you see other people using something, wearing something, driving something etc. who are in a group you either aspire to be like, or consider yourself a part of, you have a natural tendency to want to do the same.
2. Liking: Because you like me, buy from me – Your a famous celebrity, millions of fans adore you, companies will pay millions to transfer your likeability to their product. Your a blogger, you’ve endeared yourself to thousands of people who subscribe to your RSS feed to find out what you have to say about things – they like you – so they are more likely to buy from you! Simple.
3. Authority: “That guy is wearing a white lab coat, I trust him” – Any symbol, status, or person that people either recognize or believe to be an authority, will make your product far easier to sell if you have their endorsement.
4. Reciprocation: You gave me something, now I feel like I owe you – This is an incredibly important one. The Spanish mystical author Paulo Coelho refers to this concept as “The Favor Bank”. The more you give away, the more you get.
5. Commitment/Consistency: The Four Walls – In your ad, pose four questions to your prospect. As you answer each question you lead to the next. At the end, the prospect should feel all but committed to the purchase. The reason this works is because once someone makes a stand on an issue, they feel cognitive dissonance if they do not remain consistent with their beliefs. By encouraging your customer to “take a stand” by asking questions that stimulate the response you want, you elicit “yes” responses, creating a snowball of desire which lead to the customer concluding your product is the path to fulfillment of their desire.
6. Scarcity: We want we can’t have/has limited availability – This is another one of those marketing psychology observations that sends alarm bells ringing in the mind of the ethical and value oriented person selling a product. Surely, it’s not right to trick your customers with false scarcity in an obvious play at their psychology/emotions. I agree. However you can easily use real scarcity to sell your products and benefit your most eager customers.
It’s simple. When you launch your product, or if it’s already launched, right now, you can offer a genuine sale of the product to customers who act fast. This has two effects. 1. Your rewarding the customers who are already loyal to you and like you endearing them to you even further. 2. Your creating urgency that will compel people on the fence to jump over, take action, and purchase your product. Another method you could use is to offer a series of bonuses that fast actors will receive which will be removed one by one as either time goes by, or you sell a certain number of copies of the product. Those bonuses could include additional informational products, other products your selling, free coaching from you etc. Use your imagination.
The Final Verdict: Why your doing your customers a huge favor by creating fantastic sales copy and/or advertisements
They may not know it, but customers both want and need great marketing to help persuade them to buy your product amongst the endless sea of choices available to them.
Let’s imagine your a single mom who knows very little about cars. Could you imagine going to a dealership, you walk in, and a friendly receptionist tells you “hey, all the salespeople are sick today, go ahead and check out the cars yourself and if you find one you like tell me and i’ll write up the paperwork.” Or even worse, the receptionist, who knows nothing about cars or persuasion, tries to sell you a car. It’d be a horror story.
Or another example would be mattresses. I used to work as a salesman at mattress giant. Believe me, there’s a hell of a lot more to know about mattresses than you would think, and a customer will be FAR more satisfied if they try a variety of mattresses and purchase a mattress which has a quality construction and materials. Of course what they don’t tell you is that if you demand they lower the price up to %50, they will as that’s the sales price floor, but that’s another story (hey, I might have just saved you upto thousands of dollars next time your out mattress shopping).
Your customers want you to be persuaded. If your not able to persuade them, they assume the product must not be for them. They assume the benefits of your products were not good enough to compel them to buy.
Remember that as the creator of your product, you are already convinced of it’s value. As the customer of the product, you need to convince me.
So that’s the paradox of marketing. It’s counter intuitive, but your actually complimenting the intelligence of your prospects by giving them the most detailed, passionate, persuasive and (I hope) authentic, sales copy/advertisement you can possibly create.
Make sure you check out Cashvertising, I highly recommend it – and so do a lot of other people as you’ll see when you read the amazon reviews.
This post took about five hours to write, 59 minutes of which were spent editing the formatting. Damn you HTML! What you see is NOT what you get